Welcome to Ellora's Gems & Memorabilia, please read these terms and conditions carefully before using the Ellora's Gems & Memorabilia website.

Please note that handmade beads vary slightly in size, colour and weight. While every effort is made to represent the products accurately, images shown may vary slightly from the actual product.

Ellora's Gems & Memorabilia is committed to protecting your privacy as an online customer. Ellora's Gems & Memorabilia does not under any circumstances, share or sell names or any other way distribute information about our online visitors. The information you provide will only be used to manage your purchases.

Information about us : ellora's Gems is a small, family-owned e-business. We will provide the personal care and response not always guaranteed with the larger compines. We guarantee the highest quality products and customer care.

As an online store, Ellora's Gems is open 24 hours a day, seven days a week. We are ready to accept orders at any time. It’s fast, easy, and it’s safe. At e-beads we make every attempt to ensure that only in-stock items are available to order.

Prices : Prices are as set out on the website and include VAT at the current rate. We reserve the right to alter prices at any time.

Payments : We want you to feel completely at ease doing business with us over the Internet. We know that security is a major concern to many of our customers therefore we use Paypal the leader in online secure payment for European businesses.
We use up-to-the-minute Secure Socket Layer (SSL) technology which means that all credit card transactions are completely safe and encrypted to ensure the maximum protection. Your card details are not held on the Internet. Once payment has been validated and authorisation approved, the card details are deleted.
If you require alternative payment methods then please email sales@Elloragems.co.uk

Contact us : Your questions, comments and feedback are very important to us. For the fastest response to your questions please email us at sales@Elloragems.co.uk including your order number if applicable. We are eager to hear how we can serve you better. We greatly value your feedback and will make every effort to implement your ideas into our daily course of business.
We reserve the right to amend these terms & conditions in compliance with current UK & EU law. These terms do not affect your statutory rights.